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This lets you listen to music even when the battery in your Surface Headphones isn't charged. Surface Headphones come with a 3.5 mm audio cable, which you can use to listen to music over a wired audio connection. This will start when there's less than 10% of your battery time left.įor more info, see Charge Surface Headphones. The battery in your headphones is running low. Other people can't hear you when you talk.

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Headphones are in pairing mode and you can pair them with your Windows 10/11 PC or mobile device over Bluetooth. The light will turn off when the headphones are in use and on your head.įlashing white after you press and hold the power button for 5 seconds Headphones are powered on and not on your head. Solid white when your headphones aren't plugged in Solid white when your headphones are plugged in The LED light on your Surface Headphones can tell you when to charge the battery and more.įlashing white when your headphones are plugged in

To activate your digital assistant, tap and hold the touch area on either ear until you hear a beep.

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When you have your headphones connected to your Windows 10 PC or mobile device, you can use your digital assistant to control the volume, make calls, and more with your voice. Use your digital assistant to go hands free You'll likely hear more surrounding sound while listening to music. In the Surface app on your Windows 10/11 PC, this setting is named Enhanced. Noise cancellation is turned off and surrounding sound will be amplified. You’ll hear some surrounding sound.Īmbient. Passthrough. Active noise cancellation is turned off. You'll likely hear some surrounding sound while listening to music. You'll likely hear loud noise or surrounding voices, but might not hear lower surrounding sounds, such as traffic or sound from a crowd. This is the maximum noise cancellation level when it's turned on all the way. You should hear little or no surrounding sound. Here's a quick summary of the different levels:

You'll see several levels of noise cancellation in the different apps. Tap Noise cancellation, then tap a new noise cancellation level. Open the Surface app, make sure it’s connected to your Surface Headphones, and then tap Account > Surface Headphones. Open the Surface app, then select Surface Headphones.įor Noise cancellation, select the noise cancellation level you want. You can check the noise cancellation level anytime you're on your Windows 10/11 PC or mobile device. When you turn off noise cancellation, outside sound will be amplified.

Turn the dial on the left forward to hear less sound around you. For example, you might want to increase noise cancellation when you're listening to music on a plane or bus, and reduce it when you want to have a quick conversation without taking off your headphones. Surface Headphones have active noise cancellation, so you can block out external sound to help you focus or relax. The volume level will be displayed after you’re connected, and you can adjust the volume in the app. On the home screen, select Surface Headphones. On your Windows 10/11 PC: Select the Start button, then select Surface in the app list. Tap Volume level, then drag the slider to adjust the volume. The volume level is displayed under Volume level after you’re connected to your Surface Headphones.

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On your iOS or Android device: Open the Surface app, then tap Account > Surface Headphones. You can check the volume anytime you're on your PC or mobile device. When you're listening to music or on a call, adjust the volume by turning the dial on the right ear. Tap and hold the touch area on either ear when you get a call. Tap the touch area on either ear twice during a call.

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Here's how to use touch gestures for phone calls. Make and receive calls on your Surface Headphones when you're connected to your iPhone or Android phone. It will start playing again when you put the headphones back on. Tip: Want to play or pause music automatically? Just take off your headphones and your music will be paused.